Useful contacts

Anti-social Behaviour – a useful reference for visitors if any of our clients receive hate mail, or are threatened in any way. 
Southampton City Council ASB Team, Southbrook Rise, 4-8 Millbrook Road East, Southampton, SO15 1YG
Tel:  02380 832013  Website: http://www.southampton.gov.uk/living/safersouthampton/councilservices/as…

Asylum Aid – Very good for legal advice/assistance

Tel: 0207 354 9261    Monday: 2pm-4.30pm  Thursday: 10am-12.30pm

Asylum Support Appeals Project (ASAP)
Advice line: 020 8684 5972    Web: www.asaproject.org.uk/index.htm
Mon: 2pm-4pm   Tues: 10am-12.30pm & 2pm-4pm    Wed: 10am-12.30pm  Thurs: 2pm-4pm     Fri: closed

Avenue St Andrews (URC) The Avenue, Southampton, SO17 1XQ    Tel/fax: 023 8067 8787, 023 8039 9177
For room bookings contact: Hall Lettings Manager Tel: 023 8039 9177  e-mail: lettings@asaurc.org.uk.

Baby clothes and equipment – see Firgrove and CWAC

Basics Bank – Food, clothes.  Vouchers are needed – to arrange and for current days/times of opening contact 
Jilly Cooke or SWVG Administrator www.southamptoncitymission.co.uk/

Benefits Agency St Cross House, 18 Bernard Street, Southampton, SO14 3PJ    Tel: 023 8071 3600

Churches Rent Deposit Scheme Contact: Martin Kelland   Tel: 023 8090 4529
Email: rentscheme@asaurc.org.uk www.southamptonrentdepositscheme.hampshire.org.uk 
Office open:  Mon & Wed 1.30pm – 4.00pm, Tues & Thurs 9.30am – 3.30pm

City Asylum Seekers Team (Social Services) Gateway House, 39-45 Bernard Street, Southampton, SO14 3AU. Tel: 023 8023 8884

CLEAR 2 James Street, St Mary’s, Southampton SO14 1PJ. Tel : 02380 221111 reception@clearproject.org.uk .

Clearsprings – in charge of all the NASS accommodation in Southampton.  Manager is Tracy Kochanowska 07966 664154

Community Legal Advice (CLA) – advice and information on legal matters such as legal aid. 0845 3454 345

Computers – Jamie’s Computers – Cheap/(free) recycled computers (not laptops) Tel: 023 8063 2198

Crusaid – see Groundswell

CWAC – see Groundswell

Dental Help Line – Will deal with emergencies.  May arrange same day
appointment. Important to ring as soon after 8.30am as possible. £35 charge for emergency apointments.  If not emergency, Dental Help Line will register with a clinic that will not charge. 
Tel: 023 8033 8336

Domestic Violence – National Centre for Domestic Violence (NCDV)
provides a free, fast emergency service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation.  Tel: 08448044999
Web: www.ncdv.org.uk

Fairbridge Trust –  Activities & support for under 25s Tel: 02380 231666

Father O’Shea – St Edmunds, The Avenue, Southampton

Firgrove – Baby equipment and clothes Tel: 023 8078 3134     (10am – 2pm on Mon, Tue, Wed, Fri)

Groundswell – Home-based practical care to those affected by HIV (including children of HIV parents) –e.g. transport, friendship, shopping, help with meals, advocacy, occasional financial grants, advice. Groundswell is a Southampton voluntary group with professionally trained volunteers.  YMCA Building, Cranbury Place, Southampton     Tel: 023 8063 1651

Both the following can be accessed via Groundswell:
Crusaid – financial support for those affected by HIV
CWAC – support for children and babies (equipment, clothing, etc) affected by HIV parents

H2O Day Centre – Showers, laundry facilities, breakfast & lunch, telephone
facilities, help finding accommodation, help with benefits, referrals to street team, healthcare team, drugs & alcohol services.  Arts and crafts.
Princes Street, Northam, Southampton, SO14 5RP Tel: 02380 224632

Homeless Health – Nicollstown Surgery, Royal South Hants Hospital, Southampton     Tel: 08450 507651
Contact: Pam Campbell    Tel: 023 8033 6991     Mobile: 07879 898229

Housing Advice Centre – Stephen Collier    Tel: 023 8083 2254 or 023 8083 4409 (personal number)

Housing Benefit – 45 Castle Way, Southampton, SO14 2PD Tel: 023 8083 2031 
Email: benefit.services@southampton.gov.uk

IAPT – Increasing Access to Psychological Therapies service
Claire Luchford , Southampton Steps to Wellbeing Team (IAPT), Tel: 0800 6127000 
Email: claire.luchford@dhft.nhs.uk or Email: claire.luchford@nhs.net

Immigration Southampton: 
4th Floor, Brunswick House, Brunswick Place, Southampton, SO15 2AP  Tel: 023 8082 0140  Fax: 023 8082 0141

Immigration Portsmouth (same building as Refugee Action): 
Floor 2, Venture Tower, Fratton Rd, Portsmouth   Tel: 023 9286 1469   Fax: 023 9295 2730

Immigration Advisory Service – For urgent advice on detention/deportation/removal Tel: 020 7378 9191

Jamie’s Computers – see Computers

Joint Council for the Welfare of Immigrants (JCWI) – Free legal advice
Tel: 020 7251 8706        Tues – Thurs: 2pm-5pm

Job Centre– 61-64 High Street, Southampton, SO14 2DP      Tel: 023 8053 8715    
Web: www.jobcentreplus.gov.uk www.worktrain.gov.uk

Medina Mosque drop-in centre for women (Al-Nisaa) Tel: 023 8076 7184      Contact: Mrs Nilofar Waltham

Mental Health – Early intervention in Psychosis Service – This is a specialist service for people aged between 14 and 35,
staffed by professionals who are experts in assessing, treating and supporting young people in the early stages of a psychotic illness.  Tel: 023 8024 1346  Fairways House, Southampton SO14 0SP

MPs:      20-22 Southampton Street, Southampton, SO15 2ED  
Tel: 8023 1942    Fax: 023 8023 1943    Labour office contacts:     Christine Bull

NHS Out of Hours Service – Tel: 0845 601 8803    (6.30pm – 8.00am)

National Centre for Domestic Violence (NCDV). 24 hr helpline for advice to victim or an agency. Legal advice on emergency injunctions etc. Tel. 08448 044 999

No Recourse to Public Funds Network www.islington.gov.uk/nrpfnetwork

Patient Advice and Liaison Service (PALS) Tel: 023 8079 8498

Police (non urgent enquiries) – Hampshire Police Stations Tel: 0845 045 4545

Red Cross – National 14 The Pines, Broad Street, Guildford, GU3 3BH 
Contact: Yangchhen Yeshi (contact for tracing relatives or help with family reunification)    Tel: 01483 300745

Red Cross – Southampton Tel: 023 8078 9610       Contact: Azalia Gosling

Refugee Action 1st Floor, Haven Community Project, 17 Lake Road, Portsmouth, PO1 4HA
Tel: 023 9229 7407    Web: www.refugee-action.org.uk Contacts: Mike Brown, Admir Selimovic (volunteer development officer)
Open Mon-Fri 10.00am – 4.00pm

Refugee Council – 3 Bondway, London, SW8 1SJ.  Clients can make free calls to the Refugee Council for advice in Kurdish, Farsi, Pashtu, Arabic, Tigrinya, Somali, Tamil and other languages. Tel.0808 808 2255

Refugee Women’s Resource Project at Asylum Aid – Advice Line: 0207 354 9264    
Mon: 2.00 pm – 4:30pm    Thurs: 10.00 am – 12:30pm

Ribbons Centre – For people affected by HIV    PO Box 201, Southampton  Tel: 023 8022 5511  www.ribbons-centre.co.ukSamaritans offers a sympathetic ear to those who feel depressed or  suicidal.  Phone 02380 632888 or 08457 909090 at any time.

SCRATCH – Southampton City and Region Action to Combat Hardship. Provide basic furniture and household items to individuals and fmailies suffering poverty and disadvantage who live in and around Southampton. http://www.scratchcharity.co.uk – Tel: 02380 773 132

Solicitors Regulation Authority (SRA) – can give name of solicitors in your area. Tel. 0870 606 255.

Southampton Advice and Representation Centre (SARC) Tel: 023 8043 1435

Southampton City Council – Actionline Tel: 023 8083 3000

Southampton Citizen’s Advice Bureau Tel: 023 8022 1406

Southampton City Council – Housing Advice Service Tel: 023 8083 2254

Southampton City College – St Mary’s Street, Southampton, SO14 1AR    Tel: 023 048 4848        
Web: www.southampton-city.ac.uk Contact: Mo Francis 023 8057 7250 (college)

Southampton City Council New Communities Team 
Cumberland House 2, 14 Cumberland Place, Southampton, SO15 2BG        
Contacts: Gavin Barker, tel 023 8083 2724    Anthony Pascoe, tel 023 8083 3530

Southampton Immigration – see Immigration

Southampton Refugee Action – see Refugee Action  

Southampton Voluntary Services – Kingsland Square, St Mary’s Road, Southampton, SO14 1NW     Tel: 023 8022 8291

Southampton Women’s Aid – Chloe Sheppard 02380 338881, ChloeSheppard@southamptonwomensaid.org.uk
They run two refuges for women and children: South Hants Women’s Refuge (02380 637550), Stoneham Refuge (07595 275721).

Sport – Southampton Sports Development Unit.  Their website www.southampton.gov.uk/sportsdevelopment has links and contact details for various local sporting opportunities – eg free football coaching for men aged 18-35, free training in boxing and self-defence.

STAR (Student Action for Refugees) –  Contact: Chris Hearle      Tel: 07731 116408    Email: chris_hearle@hotmail.com

Surestart – Child related assistance   Tel: 02380 769907     Contacts: Simon Denison (manager), Veronika Bailey

The Bridge – a drop-in offering a range of help for adults with drug issues – 14-16 College St (off Bernard St), 02380 881400.  Contact is Tim Mufushwa.

Two Saints Day Centre – Free breakfast, lunch, showers, laundry, etc      Weekdays 8.45am – 4.15 pm (Fri 3.15pm)
30 Cranbury Ave, Southampton, SO14 0LT   Tel: 023 8022 3443

Wheatsheaf Trust – Wheatsheaf House, 24a Bernard Street, Southampton, SO14 3AY    Tel: 023 8022 3345    
Email: info@wheatsheaftrust.org        Web: www.wheatsheaftrust.org

Whitehouse, Alan, MP – see MPs

Wulfris Educational Foundation – for one-off items needed for children at school in Southampton, also school trips.  Ashton House, 12 The Precinct, Chandler’s Ford, SO53 2GB,  02380 274555.